Last updated: [Date to complete]

1. Introduction

AxiPrint attaches great importance to the protection of your personal data. This privacy policy explains how we collect, use, share and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

2. Data controller

AxiPrint
[Complete address to fill]
1000 Brussels, Belgium
Email: info@axiprint.be

3. Data collected

3.1 Data you provide us

  • Quote form: name/company, email, phone, project location, project description, budget, deadline
  • Direct contact: name, email, message
  • Navigation: language preferences

3.2 Automatically collected data

  • IP address
  • Browser type and operating system
  • Pages visited and consultation time
  • Approximate geolocation data

4. Processing purposes

We use your data to:

  • Respond to your quote requests and questions
  • Provide our wall printing services
  • Improve our website and services
  • Inform you of our news (with your consent)
  • Comply with our legal obligations

5. Legal basis

The processing of your data is based on:

  • Legitimate interest: respond to your requests and improve our services
  • Contract execution: provide requested services
  • Consent: newsletter and marketing communication
  • Legal obligation: billing and accounting

6. Data sharing

Your data may be shared with:

  • Technical providers: web hosting, form processing (n8n)
  • Partners: only if necessary for your project completion
  • Authorities: upon legal request only

We never sell your personal data to third parties.

7. Retention period

  • Unconverted quotes: 2 years
  • Customers: 10 years (accounting obligations)
  • Navigation data: 13 months maximum
  • Newsletter: until unsubscription

8. Your rights

In accordance with GDPR, you have the following rights:

  • Right of access: know the data concerning you
  • Right of rectification: correct your data
  • Right to erasure: delete your data
  • Right to restriction: restrict processing
  • Right to portability: retrieve your data
  • Right of objection: object to processing
  • Right to withdraw consent

To exercise these rights, contact us at: info@axiprint.be

9. Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption
  • Restricted data access
  • Regular backups
  • Staff training

10. Cookies

Our site uses technical cookies necessary for operation. We do not use advertising or tracking cookies without your consent.

11. International transfers

Your data is processed within the European Union. In case of transfer outside the EU, we ensure an adequate level of protection.

12. Contact and complaints

For any question concerning this policy:

You can also file a complaint with the Data Protection Authority:

13. Changes

This policy may be modified. Significant changes will be notified to you by email or via our website.